Yesterday afternoon I received a call from Bank C's Credit Card Centre.
They took note of the Mahkamah Rayuan Selangor court order but informed me that my credit card has been cancelled. I have to apply for a new one.
I asked about the credit balance on the credit card account. The officer informed me that the balance may be transferred to my new card (assuming I applied for one) or it may be refunded to my bank account.
I then asked about my credit card points. To my horror, I was told that the points will be lost. I may appeal at the Bukit Damansara branch.
I informed the officer that the 6 October 2009 ex-parte court order was merely to freeze my credit card. Not to cancel it! As usual, she blamed it on "procedure".
It is clear I am no longer welcomed at Bank C.
I will now be drafting a nasty letter to the CEO and closing all affected accounts with the blasted bank.
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